Customization Instructions & Policy
All customized / personalized items require specific details before production begins.
Please read carefully before checkout:
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At checkout, leave your customization details in the “Order Notes / Note box.”
(e.g., name, initials, date, font style, symbol, or any special request). -
If you forget to add your customization details, you must message us immediately through:
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the website chat box, or
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email us at 📧 hello@thecoraandco.com
Please include:
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your full name, and
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The exact customization details for your order.
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⏳ Important:
Orders cannot be processed until customization details are received. Delays in sending details may delay production and shipping.
❗ Customized items are made specially for you and are therefore non-refundable and non-exchangeable, unless the error was made by us.
Thank you for helping us create something truly personal and perfect just for you.
— Cora & Co.